living made easy: resident handbook

Reserve shared areas for work, relaxation, or social events with just a few clicks:

Where to submit?

Via the Resident Portal or mobile app

Where to submit?

Via the Resident Portal or mobile app

Bookings must be made at least 24 hours in advance

Go to the Resident Portal;

Go to the Resident Portal;

Go to the Resident Portal;

Bookings must be made at least 24 hours in advance

Go to the Resident Portal;

Choose the area you’d like to book;

Select a date and time;

Review and confirm your booking;

Reserve shared areas for work, relaxation, or social events with just a few clicks:

Book up to 2 hours per day per apartment;

Areas are for residents only – guests must be accompanied;

Respect quiet hours: 10 PM – 8 AM;

No commercial use allowed;

Leave it clean and tidy after use;

Bookings must be made at least 24 hours in advance

Go to the Resident Portal;

Choose the area you’d like to book;

Select a date and time;

Review and confirm your booking;

You can pay your monthly rent using one of the following methods:

Bank transfer;

Online payment (Visa or Mastercard);

Cash payment

When is rent due?

Monthly rent on the 1st day of each calendar month

Grace period

We offer a 3-day grace period every month, meaning you have until the 3rd to complete your payment without penalty

Rent due date

1st of every month

Invoice

Sent via email and resident app 5 days before due date

Advance payment option

Available (monthly, quarterly, yearly)

We’re here to help with questions, technical issues, or general assistance

Main channel

Via the resident app under the support section

Other ways

Email: support@room8.com

Working hours

Monday to Friday, 9 AM – 6 PM

Response time

We aim to reply within 24 hours on business days

You can contact support for:

Help with rent or billing;

Issues with bookings or amenities;

Resident app or portal problems;

General questions about your stay;